Returns & Exchanges
At Chilli Kings, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.